logo
Consultation Manager is available in two versions, Project and Enterprise

 

Consultation Manager Project is perfect for organisations who need to run isolated Communications Projects that don't need to share data between them. Consultation Manager Enterprise is a multi-project platform that enables you to build a stakeholder relationship knowledgebase across your organisation.


You should consider Enterprise if:
  • A centralised, comprehensive history of your stakeholders is crucial to your organisation
  • Your communications activities are spread across multiple sites
  • Your communications functions span several areas such as community, media, investor relations and government relations
  • Your projects have multiple phases
  • You need to view data across multiple projects simultaneously
  • You want to minimise redundancy and duplication in your data
  • You want to minimise costs when running multiple projects
  • You wish to have access to the iPhone / iPad app free of charge
Accessibility   Project Version Enterprise Version
No Software to Install Here's Some Tooltip Text
Mac Compatibility
128 bit SSL Encryption
Microsoft Office Integration
Remote (iPad / iPhone) Access
       
Access Management   Project Version Enterprise Version
Unlimited Users
Single Login Point
Multiple Access Levels
Task Management Tools
Task and KPI Reporting
Access Logging
Automated Reminders
Multiple Project Login
Centralised Access Management
       
Infrastructure and Security   Project Version Enterprise Version
Premium Datacentre
Geographically Redundant Warm DR Facility
Supplier-Redundant Warm DR Facility
2-hourly database backups
12 month backup retention
128 bit SSL Encryption
Private Website
Private Database
       
Document Management   Project Version Enterprise Version
Integration with External DMS
File Explorer Style Interface
Inbuilt Document Storage
Data Import Functionality
       
Communications   Project Version Enterprise Version
e-Newsletter Functionality
SMS Functionality
Action Alerts
Email Pre-validation
Distribution Lists
Automated Reminders
       
Searching and Reporting   Project Version Enterprise Version
Multi-Criteria Searching
Saved Searches
Export Results to Excel (.csv)
Search-Driven Reporting
Saved Reports
Action and KPI Reporting
Consultation Reports
Statistics Reports
Cross-Project Reporting
       
Mapping   Project Version Enterprise Version
Multiple Map Views
ABS Census Overlays
Political Boundary Overlays
Issues Mapping
Map Multiple Properties
Custom Map Layers
External GIS Integration
       
Training and Support   Project Version Enterprise Version
Free Support
Comprehensive Training Videos
Personalised Training Session
Service Level Agreement
Priority Support
       
Data Management   Project Version Enterprise Version
Flexible Data Linking
Unlimited Assignments
Powerful Workspace
Data Cloning
Data Merging
Flexible Categorisation
Unlimited Sub-Categorisation
Centralised Category Management
Relationship Creation
Templating
Centralised Knowledgebase
Minimised Redundancy
Multi-Project Data Allocation
Project Archiving
       
Integration   Project Version Enterprise Version
Integration with External DMS
Microsoft Office Integration
API Access
Custom Map Layers
External GIS Integration
       
Auditing   Project Version Enterprise Version
Access Logging
Entity History
Duplicate Sensing
       
Key Differences   Project Version Enterprise Version
Customisable Platform
Private Website
Multiple Project Login
Cross-Project Login
Isolated Database
Centralised Knowledgebase
Minimised Redundancy
Multi-Project Data Allocation
Centralised Access Management
Centralised Category Management
Unlimited Sub-Categorisation
Remote (iPad / iPhone) Access
Project Archiving
Inbuilt Document Storage
Data Import Functionality
Automated Reminders
Relationship Creation
Templating
Custom Map Layers
API Access
External GIS Integration
Personalised Training Session
Service Level Agreement
Priority Support
Private Branding
       
Enterprise clients can brand Consultation Manager with their own logo.
Enterprise clients have access to an API allowing integration with other in-house tools such as GPS and CRM systems.
Enterprise clients have access to Priority Support (guaranteed 2 business hour response).
Enterprise clients are entitled to a Service Level Agreement including guaranteed response times to incidents.
Enterprise 20 and above includes a free, four hour training session, in your offices for up to 12 users. Travel and other expenses excluded.
Link stakeholder and property data to your GIS system using the Consultation Manager API.
Enterprise Clients can have custom map layers added to display their infrastructure or other location-based data.
Office integration tools allow you to directly upload Word, Excel and Outlook content to Consultation Manager.
Enterprise Clients can create templates for common tasks (such as lodging a complaint or creating a project) to streamline and regularise the data entry process.
Enterprise Clients can create relationships between entities of the same type (eg Stakeholder to Stakeholder).
Reminders can be sent to users automatically when Actions are coming due or are overdue.
Stakeholder and Property data can be imported by Project and Enterprise Users directly. Enterprise Clients can arrange for other data to be imported by Consultation Manager on a per-incident basis.
Free document storage up to 200MB for Project version or 1GB minimum for Enterprise. Extra storage is charged at $25 per month per 100MB for Project version and only $100 per month per GB (1000MB) for Enterprise.
Enterprise Clients can archive projects to stay under their project threshold (minimum archive period applies). Project version projects can be archived for $300 per year.
The Consultation Manager iPhone / iPad app is now available for Project and Enterprise Clients.
Enterprise Clients can create as many sub-categories for Stakeholder Groups, Property Groups, Issues and Document Types as they like.
Enterprise Clients can centrally control the creation of categories to ensure consistency of reporting outcomes across projects.
Enterprise Administrators have central control over all Team Access and can easily view Team activities across multiple projects.
Events, Actions and Documents that have broad relevance can be allocated to multiple projects, minimising redundancy and data entry effort.
Stakeholders, Properties, Documents and other data can be shared across projects, minimising redundancy and avoiding duplicates.
By maintaining a central store of all data, Enterprise allows organisations to build a historical knowledgebase of interactions across their organisation.
Enterprise Clients are provided with an isolated database to maximise application performance.
Enterprise allows viewing of data across all projects enabling you to create powerful reports across all of your communications activities.
Users can login to multiple project simultaneously in Enterprise, allowing cross-project reporting and viewing of Stakeholder history across multiple projects.
Enterprise Clients are provided with a private login point for their exclusive use.
Enterprise Clients can commission customisations to their platform to suit their needs. Project version is a shared platform and development is prioritised according to the needs of all clients.
Quickly identify duplicate Stakeholder, Property and other information in the system at the time of data entry.
Quickly view the history of Stakeholders, Properties, Events and other system entities.
Detailed activity logs are kept for all users to track system access and data-impacting events.
Link stakeholder and property data to your GIS system using the Consultation Manager API.
Enterprise Clients can have custom map layers added to display their infrastructure or other location-based data.
Office integration tools allow you to directly upload Word, Excel and Outlook content to Consultation Manager.
Enterprise Clients have access to an API allowing integration with other in-house tools such as GPS and CRM systems.
Users can create links to internal company document management systems to minimise redundancy.
Enterprise Clients have access to Priority Support (guaranteed 2 business hour response).
Enterprise Clients are entitled to a Service Level Agreement including guaranteed response times to incidents.
Enterprise 20 and above includes a free, four hour training session, in your offices for up to 12 users. Travel and other expenses excluded.
A suite of short training videos demonstrating the core features of Consultation Manager are available on every User's dashboard.
Free telephone and email support is provided to all clients during business hours (ADST).
Link stakeholder and property data to your GIS system using the Consultation Manager API.
Enterprise Clients can have custom map layers added to display their infrastructure or other location-based data.
Map multiple properties based on the outcomes of powerful, multicriteria searches.
Map Stakeholder properties according to issues raised in your Project(s).
Local, Federal and State political boundaries can be overlaid on mapping results.
Key ABS Census statistics can be overlaid on mapping results.
Street, satellite and hybrid map layers included.
Enterprise allows viewing of data across all projects enabling you to create powerful reports across all of your communications activities.
Quickly generate statistics and charts to give easily-digested feedback on your consultation process.
Effortlessly create detailed reports on interactions with stakeholders.
Action reports and KPI reports can be created to track progress on tasks.
Save reports directly to the Consultation Manager document system for later reference.
The same, powerful features used to search for your data form the basis for the Reporting engine.
Quickly export search results to .csv for use in spreadsheeting tools.
Save search criteria for later use.
Powerful searching features allow narrowing of datasets by multiple, independent criteria.
Office integration tools allow you to directly upload Word, Excel and Outlook content to Consultation Manager.
Reminders can be sent to users automatically when Actions are coming due or are overdue.
Quickly create and export distribution lists to manage conventional mailouts.
Stakeholder and User email addresses are pre-validated prior to use to give you feedback on problematic email addresses.
Users can send each other notifications, reminders and confirmations of Actions to be undertaken.
Tracked SMS functionality is available for applications such as construction notifications and other critical alerts.
Powerful e-newsletter functionality is incorporated into Consultation Manager enabling tracked email sends to Stakeholders.
Stakeholder and Property data can be imported by Project and Enterprise Users directly. Enterprise Clients can arrange for other data to be imported by Consultation Manager on a per-incident basis.
Free document storage up to 200MB for Project version or 1GB minimum for Enterprise. Extra storage is charged at $25 per month per 100MB for Project version and only $100 per month per GB (1000MB) for Enterprise.
Document management is simplified through the use of a visual, file folder style interface.
Users can create links to internal company document management systems to minimise redundancy.
Enterprise Clients can archive projects to stay under their project threshold (minimum archive period applies). Project version projects can be archived for $300 per year.
Events, Actions and Documents that have broad relevance can be allocated to multiple projects, minimising redundancy and data entry effort.
Stakeholders, Properties, Documents and other data can be shared across projects, minimising redundancy and avoiding duplicates.
By maintaining a central store of all data, Enterprise allows organisations to build a historical knowledgebase of interactions across their organisation.
Enterprise Clients can create templates for common tasks (such as lodging a complaint or creating a project) to streamline and regularise the data entry process.
Enterprise Clients can create relationships between entities of the same type (eg Stakeholder to Stakeholder).
Enterprise Clients can centrally control the creation of categories to ensure consistency of reporting outcomes across projects.
Enterprise Clients can create as many sub-categories for Stakeholder Groups, Property Groups, Issues and Document Types as they like.
Create your own Event Types, Stakeholder Groups, Issues and more to better categorise your data.
Merge duplicate data (and all related data) into a single entity.
Create identical copies of Stakeholders, Events and other entities at the click of a button.
Work on as many Stakeholders, Actions, Events, Properties and Documents as you want simultaneously using the Consultation Manager workspace.
Assign as many items as you like to your entities. For example you can assign multiple Stakeholders to an Action, multiple Properties to a Document, multiple Documents to a Team Member or any other combination you can think of.
Make your data more meaningful by flexibly assigning any entity to any other. For example, you can assign Stakeholders to Documents, Properties to Actions, Team Members to Events or any other combination you can think of.
Enterprise clients are provided with an isolated database to maximise application performance.
Enterprise clients are provided with a private login point for their exclusive use.
All access to Consultation Manager is conducted via 128 bit Secure Sockets Layer encryption.
All documents and database backups are retained for a minimum of 12 months.
All databases have full backups performed nightly and transaction log backups performed on a 2-hourly basis.
Consultation Manager maintains an additional redundant set of servers with an independent infrastructure provider to mitigate against loss of infrastructure provider.
Consultation Manager's infrastructure provider maintains an additional, redundant set of servers to mitigate against loss of datacentre.
Consultation Manager is situated in Australia's premier datacentre, Global Switch, which provides unparallelled redundancy and security for server infrastructure.
Enterprise Administrators have central control over all Team access and can easily view Team activities across multiple projects.
Users can login to multiple projects simultaneously in Enterprise, allowing cross-project reporting and viewing of Stakeholder history across multiple projects.
Reminders can be sent to users automatically when Actions are coming due or are overdue.
Detailed activity logs are kept for all users to track system access and data-impacting events.
Action reports and KPI reports can be created to track progress on tasks.
Actions can be assigned to users and tracked to completion.
Users can be assigned different permission levels to each project they have access to.
Users can access all of their projects through a single login point.
Unlike many products, Consultation Manager is not priced on a per-user basis, giving access to your whole Team at a single, low price.
All access to Consultation Manager is conducted via 128 bit Secure Sockets Layer encryption.
The Consultation Manager iPhone / iPad app is now available for Project and Enterprise Clients.
Using Firefox 3.5 or above, both PC and Mac users have full access to all Consultation Manager functionality.
Consultation Manager only requires Internet Explorer 7.0 or higher or Firefox 3.5 or higher to run.